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2021 Gartner® Market Guide for Workforce Management Applications

What’s Inside?

  • Market overview and analysis
  • Recommendations for implementing Workforce Management solutions
  • Overview of Representative Vendors
  • How WFM Provides a great solution for hourly-paid employees
  • How automation is driving workforce scheduling decisions

” By 2025, 45% of large enterprises with hourly-paid workers and variable demand for labor will use automation to drive workforce scheduling decisions.” Gartner Market Guide for Workforce Management Applications


Gartner, Market Guide for Workforce Management Applications, Sam Grinter, Ron Hanscome, Kelsie Marian, Ranadip Chandra, 28 July 2021
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