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The Workforce Management Cycle

Work has changed. Wherever you are on the business improvement cycle, if it involves your most valuable asset, your people, you may need to consider changing and adapting.

  • Develop more effective ways of working, matching the workforce to operational demand
  • Plan workforce rosters that reflect workforce activities
  • Track and measure workforce attendance, Absence and activities across the entire workforce
  • Help your HR team focus on the important stuff
  • Utilise huge amounts of workforce data to provide powerful insights and decision making
Read more about the WFM Cycle
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Strategic Shift Design

Design smarter demand-led working practices; improve employee engagement and eliminate wasted cost.

  • Better match rosters to meet your operational and service demand requirement
  • Consider the aspirations and availability of groups within your workforce
  • Get the most from your people in a more equitable manner
  • Create a more agile workforce using flexible techniques such as annualised hours
Read more about Strategic Shift Design

Platform Features

We understand people management and the challenges that organisations face when planning and managing their workforce. Our unrivalled expertise in Time & Attendance, Scheduling, Rostering, and all aspects of workforce management helps you maximise your people’s performance.

  • Attendance & Absence Management

    The measurement of attended time using all modern technologies makes for accurate employee payments and a pro-active approach to the underlying reasons behind staff absence and wellbeing.

    • Provides a complete overview of the attendant workforce and planned work rosters
    • Automated calculation of all payments
    • Monitoring of all periods of absence with associated follow-up actions
    • Tools to enable effective management
      of operational teams
    Read more about Attendance and Absence Management

  • Rostering & Resource Scheduling

    Achieve the optimum balance of staff by rostering the right people with the right skills to the right roles every day.

    • Plan schedules quicker with our graphical decision-support tool
    • Instantly match roles to staff based on skills, capability and availability data
    • Manage planned and unplanned absences at short notice
    Read more about Rostering and scheduling

  • People Management

    Let's your HR department manage your people structures and operational data 

    • Flexible Organisation and Job structures to suit your company.  And to the unique needs of your organisation and its departments
    • Fully integrated with all other Workforce Management functions
    • Workflow processes to support all staff activities
    Read more about People Management

  • Dynamic Activity Management

    Allocate and track staff duties and activities  -   in granular detail against predefined project or job codes 

    • Capture all activities at source or via Daily / weekly timesheets
    • Harness powerful insights to reduce operational variances and fine-tune resource scheduling
    • Get a real understanding of Productive vs. Unproductive time
    Read more about Dynamic activity management

  • Advanced Workforce Analytics

    Crown’s system delivers powerful insights deep-diving into years of historical data

    • Dynamic dashboards embedded into management processes
    • Historical trends and analysis of all key workforce management data
    • Visibility of future trends 
    Read more about Advanced workforce analytics

  • Secure Mobile App

    Crown will keep your workforce connected wherever they are, using iOS or Android mobiles.

    • Time recording and Holiday Leave management
    • Broadcast work and overtime opportunities to remote staff
    • Communicate roster changes quickly, without time-consuming paperwork
    Read more about Secure mobile app

  • Payroll & HR Integration

    Crown provides full integration with your corporate HR and Payroll systems

    • Enables best of breed Workforce Management to co-exist with other corporate solutions
    • Synchronises employee data across all application platforms 
    • Get your payroll out on time with a more accurate and timely payroll process
    Read more about Payroll & HR integration

  • Access Control

    Ensure the security of your sites and your people with an access system fully integrated with your workforce management system

    • Set access permissions and restrictions in line with staff roles
    • Using person authentication identical to other time recording functions
    • Top of the range hardware for peace of mind
    Read more about Access control
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Workforce Management as a Managed Cloud Service

Our industry-leading workforce management solutions are also available as a fully managed, cloud-based service. Get the benefits of our application without worrying about IT infrastructure investments and management.

  • Includes all the required infrastructure, capacity, and licences
  • Provides full operation, monitoring, and management
  • Highly secure and resilient service protecting your data privacy
  • Offers financial flexibility of a subscription service
Ten reasons why our cloud services provide better value
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Professional Services to help implement your new system

Crown has established a team of highly experienced consultants who have developed capability and expertise in maximising the benefits of our workforce management solutions.

How Crown’s Professional Services can assure Benefits realisation

Crown are here to help you drive efficiency and business growth

Contact us