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Crown professional services

Get the most from your workforce management system

Crown’s expert professional services help you deploy, integrate and support your Workforce Management Platform (WFM), so you can realise its full value, faster.

  • Delivered by experienced, security-cleared professionals.
  • Covers planning, implementation and integration.
  • Supports long-term system performance and uptime.
  • Aligned to your business goals and timelines.
  • Trusted across regulated and complex environments.
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Trusted to deliver workforce transformation in complex environments

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WFM technology alone doesn’t guarantee outcomes

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Poorly planned rollouts
stall adoption

Without expert guidance, systems fail to align with real business needs or timelines.

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Disconnected systems
reduce efficiency

Lack of integration between platforms leads to duplication, errors and limited reporting.

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Limited support blocks
long-term value

Without proper maintenance and optimisation, systems underperform and lose impact over time.

Expert-led services that turn your platform into progress

Plan and manage successful rollouts

Our experienced Project Managers work closely with your internal teams to scope, plan and deliver WFM programmes on time and within budget. They focus on aligning your technology to real business improvement.

Plan and manage successful rollouts

Implement with proven expertise

Our Implementation Services are delivered by qualified consultants with deep experience across multiple sectors. They’ll configure your WFM system to fit your environment and get your teams up and running fast.

Implement with proven expertise

Keep your platform secure and up to date

Our Technical Services team manages your cloud environment, delivers upgrades and ensures everything stays fully operational behind the scenes, so your teams can focus on the day-to-day.

Built for your environment

Integrate your systems with confidence

Crown’s Integration Services team works directly with your IT function to install, support and, when needed, customise APIs so your WFM platform connects seamlessly with the rest of your ecosystem.

Integrate your systems with confidence

Extend reporting with Power Platform tools

Our Application Support team enhances your data visibility using Microsoft Power Platform. They help you combine WFM insights with data from other systems for deeper analysis and better decision-making.

Extend reporting with Power Platform tools

Professional services that deliver long-term system value

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Speeds up deployment and user adoption.
Reduces rollout risk
Reduces rollout risk with experienced guidance.
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Connects WFM data across your application stack.
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Keeps systems secure, updated and supported.
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Enhances reporting with advanced Power BI capabilities.

FAQs

What qualifications do your consultants hold?

All Professional Services staff are highly experienced and NPPV3 security cleared as standard.

Can you help us plan our deployment from scratch?

Yes. Our Project Managers work with your team from day one to ensure a successful rollout.

What kind of integrations can you support?

We install and support a wide range of APIs and can help customise integrations where needed.

Do you offer support post-implementation?

Yes. Our teams provide ongoing application support, technical services and cloud maintenance.

Can you help combine WFM data with other reports?

Absolutely. We use Microsoft Power Platform tools to enhance your reporting and insights.

Is this service only available to Crown WFM customers?

Yes. These services are designed specifically to support clients using Crown’s WFM platform.

Ready to simplify processes with connected hardware and software?

See how in a personalised demo.

Crown brings together everything you need to manage complex workforces efficiently and compliantly. Let us show you how we can transform your operations while keeping your people happy and your data accurate.

  • Explore the platform and see relevant features in action.
  • See how your HR data integrates with Crown.
  • There’s absolutely no commitment, just a chance to get your questions answered.
Highly rated workforce management platform
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4.3 rated stars

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