Get the most from your workforce management system
Crown’s expert professional services help you deploy, integrate and support your Workforce Management Platform (WFM), so you can realise its full value, faster.
- Delivered by experienced, security-cleared professionals.
- Covers planning, implementation and integration.
- Supports long-term system performance and uptime.
- Aligned to your business goals and timelines.
- Trusted across regulated and complex environments.
Trusted to deliver workforce transformation in complex environments
WFM technology alone doesn’t guarantee outcomes
Poorly planned rollouts
stall adoption
Without expert guidance, systems fail to align with real business needs or timelines.
Disconnected systems
reduce efficiency
Lack of integration between platforms leads to duplication, errors and limited reporting.
Limited support blocks
long-term value
Without proper maintenance and optimisation, systems underperform and lose impact over time.
Expert-led services that turn your platform into progress
Plan and manage successful rollouts
Our experienced Project Managers work closely with your internal teams to scope, plan and deliver WFM programmes on time and within budget. They focus on aligning your technology to real business improvement.
Implement with proven expertise
Our Implementation Services are delivered by qualified consultants with deep experience across multiple sectors. They’ll configure your WFM system to fit your environment and get your teams up and running fast.
Keep your platform secure and up to date
Our Technical Services team manages your cloud environment, delivers upgrades and ensures everything stays fully operational behind the scenes, so your teams can focus on the day-to-day.
Integrate your systems with confidence
Crown’s Integration Services team works directly with your IT function to install, support and, when needed, customise APIs so your WFM platform connects seamlessly with the rest of your ecosystem.
Extend reporting with Power Platform tools
Our Application Support team enhances your data visibility using Microsoft Power Platform. They help you combine WFM insights with data from other systems for deeper analysis and better decision-making.
Professional services that deliver long-term system value
FAQs
What qualifications do your consultants hold?
All Professional Services staff are highly experienced and NPPV3 security cleared as standard.
Can you help us plan our deployment from scratch?
Yes. Our Project Managers work with your team from day one to ensure a successful rollout.
What kind of integrations can you support?
We install and support a wide range of APIs and can help customise integrations where needed.
Do you offer support post-implementation?
Yes. Our teams provide ongoing application support, technical services and cloud maintenance.
Can you help combine WFM data with other reports?
Absolutely. We use Microsoft Power Platform tools to enhance your reporting and insights.
Is this service only available to Crown WFM customers?
Yes. These services are designed specifically to support clients using Crown’s WFM platform.
Ready to simplify processes with connected hardware and software?
See how in a personalised demo.
Crown brings together everything you need to manage complex workforces efficiently and compliantly. Let us show you how we can transform your operations while keeping your people happy and your data accurate.
- Explore the platform and see relevant features in action.
- See how your HR data integrates with Crown.
- There’s absolutely no commitment, just a chance to get your questions answered.
Book a demo
By submitting this form I agree to my details being used in sole connection with the intended enquiry. Please check our privacy policy to see how we protect and manage your submitted data.