Next generation of workforce analytics
Visualise, manage and interpret operational data to drive impactful business decisions with the Open Data Platform.
Unlock operational data
Imagine you’re tasked with uncovering actionable insights from your organisation’s operational data to inform strategic decisions. Maybe the HR team needs clarity on workforce allocation to mitigate turnover, while Finance seeks to identify areas of overspending.
With the help of the Open Data Platform (ODP) from Crown, you can now unlock a goldmine of data that has often been out of reach, bringing Workforce Management (WFM) and Duty Management (DMS) data out of the operational database and directly into the strategic heart of your business.
Empower your insights
Understand your workforce dynamics with analytical templates from Crown so you can get started immediately. Develop visualisations and reports based on these templates and leverage the Crown ODP navigator for new insights and analysis. By empowering teams with clear, actionable intelligence, Crown’s ODP elevates data management from routine reporting to a cornerstone of strategic decision-making.
Powered by Microsoft Power BI
ODP supports Microsoft Power BI as a powerful and popular reporting too. It also supports advanced customisation, allowing organisations to tailor their reports and analyses. Power BI capability enables data to be shared via Excel, PowerPoint and Teams facilitating analytical data sharing across the organisation.
Experts on your side
As a fully managed cloud service, ODP provides a fully managed infrastructure capacity, installation, ongoing operations maintenance and support. Freeing you from the need to manage IT infrastructure and allowing your team to focus on deriving insights from the data. Crown professional services offerings include report authoring and ODP data content enhancement.
Benefit your entire business
Without a unified system like Crown’s Open Data Platform, organisations struggle to access crucial insights, limiting informed decision-making. A centralised platform breaks down silos, reduces blind spots and provides a broader operational view. This connectivity drives real-time insights, enhancing efficiency, customer experiences and profitability, directly impacting EBITDA.
In today’s competitive landscape, inaction comes at a high cost. Crown’s ODP turns raw data into actionable intelligence, empowering smarter workforce planning, operational efficiency and strategic growth.
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