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See how the Crown system works Request a demo
Software for NHS facilities management

Workforce management for NHS facilities management and estate teams

Crown helps NHS facilities management teams reduce admin, control spend and manage complex rosters across multiple contracts, sites and shifts.

  • Simplify scheduling across wards, sites and service contracts
  • Track attendance and absence in real time
  • Cut admin with smart digital workflows
  • Deploy the right people with the right skills
  • Stay compliant with audit-ready records
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Trusted by NHS Estates teams and FM providers

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Manual processes make NHS Estates harder to manage

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Contract and shift complexity creates risk
Varying salary bands, shift patterns and contracts make it difficult to manage people fairly and efficiently.

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Absence and availability
issues go unseen

Without clear visibility, it’s hard to plan ahead, manage unplanned absences or redeploy staff quickly.

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Paper-based systems increase admin load
Managers lose time chasing updates, making manual calculations and fixing preventable errors.

Purpose-built workforce management for facilities management complexity

Get complete workforce visibility across sites and services

Crown gives managers a real-time view of who is working where and when. Monitor hours, spot trends and stay in control of agency use, overtime and attendance across all sites and roles.

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Plan smarter rotas and reduce avoidable overspend

Use skills-based rostering and live availability data to build efficient rotas and adjust staffing on the day. Avoid over-reliance on temporary staff and reduce last-minute costs.

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Replace manual admin with digital confidence

Track attendance, manage leave and streamline absence workflows all in one place. Crown replaces spreadsheets and paper files with a secure, centralised system that saves time and reduces errors.

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Meet audit and compliance standards with ease

With built-in rules, tracking and reporting, Crown helps you meet NHS governance and compliance requirements without extra effort. Audit trails are clear, consistent and always up to date.

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Procurement through G-Cloud 14

Crown is listed on G-Cloud, making it simple and cost-effective for NHS Trusts and public sector teams to procure our solution.

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Crown manages cost, complexity and compliance in facilities management and estates

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Cuts admin by up to 90 percent through automation.
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Improves shift coverage
with skills-based scheduling.
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Reduces workforce overspend and unplanned overtime.
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Makes absence
management faster and
more consistent.
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Helps meet service and compliance targets with fewer resources.

Built to support NHS and FM contract providers

Whether you manage Estates and Facilities services in-house or deliver services into the NHS through an outsourced contract, Crown gives you the control and clarity you need. Our platform supports:

  • NHS Trusts managing porters, cleaners, estates and maintenance teams
  • FM providers delivering soft and hard services into NHS hospitals and care sites
  • Operations, HR and planning teams who need accurate data to plan and report
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FAQs

Can we use Crown across multiple sites or contracts?

Absolutely. Crown supports complex, multi-site operations with varying shift patterns and pay structures.

Do you support public sector procurement?

Yes. Crown is available through G-Cloud 14 for NHS and public sector teams. Read more here.

What absence management features are included?

You can track absences, automate return-to-work steps and manage disciplinary processes in one system.

Can the system assign shifts based on skills and availability?

Yes. Crown uses attendance, availability and skill data to suggest the right staff for every role.

How long does it take to see results?

Clients have seen admin reduced by up to 90 percent after digitising their processes with Crown.

Does this integrate with our existing systems?

Yes. Crown integrates with HR, payroll and other workforce systems to keep your data connected.

Do you support both in-house and outsourced FM teams?

Yes. Crown is used by NHS Estates and Facilities teams and private FM providers alike. Read the case study here.

Ready to simplify workforce
management in your NHS facility or estate?

See how in a personalised demo.

Crown brings together everything you need to manage complex workforces efficiently and compliantly. Let us show you how we can transform your operations while keeping your people happy and your data accurate.

  • Explore the platform and see relevant features in action.
  • See how your HR data integrates with Crown.
  • There’s absolutely no commitment, just a chance to get your questions answered.
Highly rated workforce management platform
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4.3 rated stars

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