Transform policing productivity with
our Duty Management System
One platform to schedule officers and staff, record time accurately and respond rapidly to operational demands.
- Plan resources effectively with smart scheduling across a 12-month demand profile
- Capture accurate time and attendance with flexible book on/book off
- Gain full visibility of performance through analytics and reporting
- Streamline payroll with compensation rules handling payment calculations and managing entitlements
- Empower officers and staff with mobile self-service to manage their schedules and information
Driving productivity across modern policing
Police resources shouldn’t be stretched and underutilised
Inefficient scheduling wastes time
Manually matching officers
to shifts leads to duplication, empty posts and lost productivity.
Unplanned absences
disrupt operations
Without accurate visibility of who is on duty, forces struggle to respond quickly to changes and emergencies.
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Lack of insight
limits performance
Leaders miss the data they need to optimise workforce planning and improve
service delivery.
Old way
With
Crown enables efficient management of officers and staff
Crown’s Duty Management System has been designed with the features police forces need to manage officers and staff more efficiently, providing a better service to the public. Procurement is faster and cheaper through G-Cloud 14.
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Alignment with the National Enabling Programme (NEP)
Crown’s DMS runs on the Microsoft development platform, making it easy to integrate with MS Office 365 and the Power Platform for seamless workflows.
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DMS provisioned on
the cloud
Crown’s DMS is deployed on the Microsoft Azure Cloud, approved to PASF standards. All data remains UK resident, with high availability and security built in.
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Quality assurance
Crown is ISO9001:2015, ISO27001 and Cyber Essentials certified, giving you confidence that our processes meet recognised standards.
Police regulations & working time
Crown’s DMS is fully configurable but comes preloaded with Police Regulations, the Police Staff Handbook and Working Time rules to ensure compliance from day one.
Simplify duty management, strengthen workforce control
Smarter resource allocation
Match officers and staff to demand based on skills, availability and known abstractions. Reduce wasted time, cover critical roles and improve public service delivery.
Accurate time and attendance
Flexible book on/book off ensures reliable data on who is available, who is absent and when shifts actually begin and end. Payroll and overtime are calculated automatically.
Improved operational resilience
When emergencies happen, instantly locate the right people with the right skills. Rapid search facilities help forces respond quickly and confidently to unplanned incidents.
Greater visibility and insight
Crown’s Open Data Platform (ODP) helps forces and police teams visualise, manage and interpret workforce data to drive better business decisions.
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Compliance made simple
Stay aligned with Police Regulations, the Police Staff Handbook and the Working Time Regulations. Automated workflows help manage leave, absence and contractual obligations without risk.
Blue Light User Community
We’re proud to support a strong and collaborative Blue Light User Community. Through our annual conference and regular focus groups, our Police Forces have the chance to share experiences, influence product development and learn from each other. This community helps shape the future of workforce management in blue light services.
Manage your duty workforce with confidence and control
See how in a personalised demo.
Crown brings together everything you need to manage complex workforces efficiently and compliantly. Let us show you how we can transform your operations while keeping your people happy and your data accurate.
- Explore the platform and see relevant features in action.
- See how your HR data integrates with Crown.
- There’s absolutely no commitment, just a chance to get your questions answered.
Book a demo
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