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Crown Open Data Platform

Turn your workforce data into strategic insight

Crowns Open Data Platform is a key module in the Crown Managed Cloud Service offering for Workforce and Duty management customers. It provides decision makers with analytical insights helping to interpret workforce data and drive informed business decision making.

  • Deliver enterprise-wide reports and visualisations turning Workforce and Duty Management data into actionable information
  • Explore operational data to reveal hidden facts and trends
  • Includes quick start templates and a database navigator to deliver results quickly  
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Trusted to bring workforce visibility to enterprise leaders

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Data is trapped in systems your teams can’t access

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Siloed information
Key workforce data stays buried in operational databases, not decision-making tools.

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Slow, manual reporting
Teams rely on spreadsheets and inconsistent reports that can’t scale.

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Missed opportunities
Lack of insight leads to inefficient planning, poor allocation and rising costs.

Open Data Platform for data-led decision making

Turn raw operational data into real-time insight

Access workforce and duty data quickly through a centralised platform. Use Power BI templates for a quick start.

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Share reports across your organisation

Crowns Open Data Platform provides native support for Power BI and other data analytics tools. This makes it easy to create custom reports and share them across the enterprise.

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Eliminate infrastructure and IT overhead

As a Managed Cloud Service ODP does not require the customer to install or manage special IT infrastructure. Your teams stay focused on insight while we take care of the technology.

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Expert help available from day one

Crown offers professional services to help you to customise and enhance your ODP analytics solution to make it fit your needs.

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FAQs

Do we need special infrastructure or expertise to use the ODP?

You don’t need to provide technical infrastructure for ODP. You simply need experience in data analytics and your chosen analytics tool.

What systems does Open Data Platform (ODP) integrate with?

ODP is an open platform that can integrate with industry standard applications such as Power BI, Microsoft Office, SQL and other popular information management tools.

How quickly can we deploy ODP?

With our Power BI templates you can quickly see results right from day-one.

How frequently is ODP information updated in relation to the operational database?

This is a configurable feature; however, it is normally aligned with your daily attendance processing.

How secure is the Open Data Platform?

As a manged cloud service ODP is a highly secure, protected by access controls, authentication and strong encryption. This is secured in the same way as your operational system.

What kind of support do we get post-setup?

Crown offers professional services to help you to customise and enhance ODP analytics content. Crown can also deliver Power BI authoring provided within the context of a professional service agreement.

What if we expand rapidly?

ODP scales along with your WFM or DMS application environment.

Can we customise dashboards and reports?

Absolutely. Reports and dashboards can be built and tailored by the customer, or with support from Crown.

How will ODP work for different types of users?

Report consumers: Do not require technical knowledge Report Authors: Need to be familiar with the chosen analytical tool e.g. Power BI SQL Users: Need to familiar with SQL and related database technologies.

Turn operational data into strategic insight

See how in a personalised demo.

Crown brings together everything you need to manage complex workforces efficiently and compliantly. Let us show you how we can transform your operations while keeping your people happy and your data accurate.

  • Explore the platform and see relevant features in action.
  • See how your HR data integrates with Crown.
  • There’s absolutely no commitment, just a chance to get your questions answered.
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