Creating Positive Impact Through Responsible Business
At Crown Workforce Management, success isn’t measured only by business performance, it’s also about the positive difference we make for people, communities and the environment. Our Social Value commitments guide the way we work, from the partners we choose to the technology we develop, ensuring we create lasting value for all.
Promoting equality, protecting wellbeing, creating stronger communities
Community Partnerships
We believe businesses thrive when communities thrive. Crown is proud to be registered on Match My Project, a platform connecting businesses with local organisations in need of support. Through this initiative, we provide resources, expertise and funding where they are most needed, strengthening the link between our business and the communities around us.
Digital Inclusion and Accessibility
Accessibility is central to our product development. Our Employee Self-Service solution is already tested against WCAG standards, with most-used pages reaching AA compliance and supporting screen readers. Looking ahead, accessibility is built into our product strategy to ensure new functionality meets evolving standards. Our goal is to deliver technology that works for everyone.
Tackling Economic Inequality
We collaborate with our suppliers and clients to drive fairness, responsibility and long-term value. Our commitments include:
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Paying a real living wage to people delivering services for Crown and our clients
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Adhering to the Prompt Payment Code to ensure fair supplier treatment
Through our technology, organisations gain visibility of their economic impact and can make better use of public funds. We believe inclusive procurement and responsible practices strengthen supply chains and communities alike.
Equal Opportunities and Human Rights
People thrive when they feel supported, respected and valued. At Crown, we:
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Provide training and career development to help employees grow
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Uphold human rights across our operations and supply chain
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Require suppliers to demonstrate robust policies against modern slavery and human trafficking
Every individual at Crown is hired and supported under company-wide recruitment policies that foster diversity and belonging.
Wellbeing
Our people are our greatest strength, and we’re committed to supporting their health and happiness. Alongside flexible working arrangements and private medical insurance for employees and their families, we have a dedicated Health and Wellbeing team that drives company-wide initiatives. This includes a team of trained Mental Health First Aiders, ensuring employees always have access to immediate, confidential support when they need it.
Our solutions also promote wellbeing in client organisations by enabling self-service, providing insights into staff needs and helping employers respond to challenges early.
Climate Change and Sustainability
Crown is committed to playing our part in achieving net-zero emissions. We:
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Reduce travel through remote working and digital collaboration
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Support low-carbon travel with electric vehicle charging facilities
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Deliver a managed cloud solution that enables clients to reduce their own carbon footprint
We continually review our operations to ensure we’re contributing to a more sustainable future.
