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Shift pattern design

Design shift patterns that drive performance

Crown’s shift design consultancy helps you align your workforce with business demand to boost productivity, reduce costs and retain talent, whether or not you are using Crown's workforce management software.

  • Reduce costs by optimising schedules.
  • Meet compliance requirements with confidence.
  • Improve employee satisfaction and retention.
  • Match staffing levels to real flexible demand.
  • Get end-to-end expert guidance.
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Trusted to build smarter shift models across industries

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Poor scheduling costs more than just time

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Rising operational costs
Relying on overtime and temporary staff increases cost without improving efficiency.

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Compliance and risk exposure
Outdated shift models often fall short of regulatory requirements, creating legal and reputational risks.

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Low employee engagement
Inflexible schedules reduce morale and increase turnover across key teams.

Strategic scheduling that fits your business

Create schedules that cut costs

Our experts design shift patterns that reduce reliance on overtime and agency staff by aligning rosters with actual business demand.

Create schedules

Ensure compliance with confidence

Every model we create is built around current legislative requirements to help you avoid risk and meet workforce obligations.

Ensure compliance with confidence

Improve satisfaction and retention

We incorporate employee needs into every shift pattern to help improve work-life balance and strengthen team engagement.

Improve satisfaction and retention

Turn insight into strategy

We analyse your operational data, seasonal patterns and performance metrics to develop smarter, demand-led shift strategies.

Turn insight into strategy

Implement and optimise with expert support

From first analysis through rollout and beyond, our consultants guide every step and ensure your schedules adapt as your needs evolve.

Implement and optimise with expert support

A clear, collaborative process from insight to implementation

analyse
Analyse your data
We review historical patterns, seasonal demand and workforce performance to understand your unique operational needs.
design
Design your ideal model

Using these insights, we create compliant, efficient shift patterns tailored to your business goals and employee expectations.
validate
Validate with your teams
We collaborate with your stakeholders to test and refine the design, ensuring it’s practical, sustainable and supported.
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Implement and optimise
Our consultants support rollout and provide ongoing guidance to keep your shift patterns aligned with changing business demands.

FAQs

What industries is this service suitable for?

Our consultants work across sectors, including logistics, public services and complex 24/7 operations.

Do we need internal expertise to use this service?

No. Crown provides full consultancy and ongoing support, working closely with your teams throughout.

Can you help us implement annualised hours?

Yes. We’re recognised experts in annualised hours and flexible working models, from strategy through to implementation.

How long does a typical engagement take?

Timelines vary by scope, but we’ll define clear phases and provide ongoing support through design and rollout.

Will employees be involved in the process?

Yes. We work collaboratively with your teams to build sustainable patterns that reflect both business and employee needs.

Can this service integrate with our workforce management platform?

Yes. Our shift design consultancy is built to align with your existing WFM systems and optimise how you use them.

Ready to optimise your workforce with smarter shift patterns?

See how in a personalised demo.

Crown brings together everything you need to manage complex workforces efficiently and compliantly. Let us show you how we can transform your operations while keeping your people happy and your data accurate.

  • Explore the platform and see relevant features in action.
  • See how your HR data integrates with Crown.
  • There’s absolutely no commitment, just a chance to get your questions answered.
Highly rated workforce management platform
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4.3 rated stars

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