The Key to Strategic Shift Design
Understanding Operational Demand
If you don’t have work patterns and flexibilities that match your operational demand, then you’re throwing away money.
Understanding the profile of this demand
The first stage is to really understand the profile of this demand which comprises of all the forces that may impact on your business. You need to consider external forces such as changes in the market and competition, legislation, and the political and economic environment.
These forces translate into internal demands such as customer requirements, performance expectations, unit cost targets, quality and service standards, asset utilisation, operating methods, equipment and process running options, work practices, operational windows, and not forgetting the culture you want to engender, alongside employee requirements and aspirations.
Only when this is all understood as a whole, showing how different areas should interact, can we assess how well your current ways of working fit.
Together using our experience and your local knowledge we can consider change requirements, whether by simple shift pattern alteration or using flexible methodologies, such as Annualised Hours.
We collaborate with you and your people to determine new smarter shift patterns, team structures and working practices, matching the available hours of employee work teams to this evidence-based demand for products and services. Of course, we have to build in absence rates and patterns, training requirements and flexibility expectations. We model the necessary requirements by time and skills, enabling you better understand how to assign people to skill positions or identify where and when any skill gaps exist.
Our consultants have the experience to help you through every step of the process from analysis to design and then implementation of these new ways of working. Together we can help your organisation become more effective, productive, and resilient.
Analysis to design, through to implementation of these new ways of working
Our consultants have the experience to help you through every step of the process from analysis to design and then implementation of these new ways of working. Together we can help your organisation become more effective, productive, and resilient.
So, the change can be large or small, dependent whether we can use current flexibilities to better match the requirement to deliver performance improvements or better worklife balance with more suitable shift patterns
or
we need to deliver a bigger transformation with new shift patterns, appropriate flexibilities and new ways of working to match any fluctuations and demand profiles – we can use this process to deliver productivity and cultural benefits.
We have consistently proved the business benefits of a more flexible approach to work
and can help businesses who need to:
- Improve their productivity and performance
- Better match attendance to demand
- using a committed core skilled workforce
- with reduced reliance on agency workers or voluntary overtime
- by reducing nonvalue added work at periods when overstaffed
- Increase flexibility
- to match volatile demands
- for employees - Enhance quality and customer service
- Align incentives for employees to those of the business and build partnership together
- Reduce absence levels
- Improve retention and attraction
- Provide more stable costs to both the business and its employees
- Ensure legal compliance with minimum wage and working time legislation
Working with you
to improve productivity and worklife balance