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See how the Crown system works Request a demo
Software for the leisure management industry

Workforce management built for the leisure industry

Crown helps leisure operators manage fast-moving, flexible teams across venues with real-time scheduling, attendance tracking and cost control.

  • Roster based on availability, skills and demand.
  • Reduce absence, lateness and churn.
  • Respond to seasonal or daily surges.
  • Share staff across sites easily.
  • Gain full visibility of working hours and costs.
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Helping leisure businesses stay ahead of the curve

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Crown’s workforce management system helped Ambassador Theatre Group (ATG) gain a full overview of staff activity and associated costs.
-Tamsin McDowell, HR Systems Partner, ATG

Complex shift needs and variable demand make staffing a daily challenge

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Fluctuating demand makes fixed schedules ineffective
Weather, holidays and events drive constant changes in customer flow and staffing requirements.

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Inconsistent attendance
adds pressure

Lateness, absences and short notice changes disrupt service quality and put strain on teams.

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Manual scheduling leads to over or understaffing
Without real-time data, businesses risk scheduling too many or too few people at the wrong time.

Simplify staffing and stay agile across sites and shifts

Stop overstaffing during quiet periods

Crown helps you match staffing to real-time demand by factoring in seasonality, availability and skill sets. No more recruiting to full capacity when you don’t need to.

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Adjust rotas instantly as demand shifts

With live attendance and absence data, managers can fill gaps fast and maintain service levels even when staff call in sick or are late.

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Share staff across locations with ease

Transfer employees between venues based on real-time need. You build a more agile team without inflating workforce costs.

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Track time and attendance with precision

Crown captures working time accurately and flags lateness or no-shows. This improves payroll accuracy and supports performance management.

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Give staff flexibility with mobile access

The Crown mobile app allows employees to view shifts, mark availability and manage their schedules, from home, on-site or between locations.

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Keep your teams flexible and your customers happy

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Matches staffing to real-
time demand.
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Reduces unplanned
absences and lateness.
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Enables cross-site resourcing without extra cost.
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Improves shift coverage
and staff satisfaction.
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Helps control costs and improve payroll accuracy.

FAQs

Is Crown suitable for leisure businesses with multiple sites?

Yes. Crown supports flexible teams across locations and helps share staff between venues.

Can this system adapt to seasonal or daily demand changes?

Absolutely. Schedules can be adjusted in real-time based on weather, school holidays, events or other external factors.

How does it reduce unplanned absences?

Live attendance tracking helps managers spot issues early, while mobile access keeps staff engaged and informed.

How does the system help with staff retention?

Better scheduling, clear communication and reduced admin create a more stable and engaging work experience.

Can the platform support flexible job roles and contracts?

Yes. Crown supports varied rates, roles and shift types across teams and departments.

What kind of impact has Crown had in the leisure sector?

Clients like Ambassador Theatre Group have gained full visibility of workforce costs and staff activity across complex operations.

How long does it take to implement?

Our UK-based team will work with you on a rollout plan tailored to your venues, staffing model and operational needs.

Ready to simplify scheduling and stay
agile across your
leisure operation?

See how in a personalised demo.

Crown brings together everything you need to manage complex workforces efficiently and compliantly. Let us show you how we can transform your operations while keeping your people happy and your data accurate.

  • Explore the platform and see relevant features in action.
  • See how your HR data integrates with Crown.
  • There’s absolutely no commitment, just a chance to get your questions answered.
Highly rated workforce management platform
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4.3 rated stars

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