Enterprise management software

Workforce management built for the utilities industry

Crown helps utility providers improve service delivery and control workforce costs with smart scheduling, real-time visibility and seamless integration across field operations.

Reduce reliance on contractors.
Optimise scheduling by skills and location.
Connect HR and dispatch systems.
Scale operations for major incidents.
Improve cost control and compliance.

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Disconnected systems and outdated scheduling slow down field response

Manual planning limits responsiveness
Without smart scheduling tools, it’s harder to prepare for seasonal peaks, shift changes or service incidents.

Siloed systems reduce visibility
When dispatch, HR and payroll systems don’t talk to each other, critical data is delayed or duplicated.

Major incidents strain resources
Responding quickly requires fast redeployment across divisions, but legacy tools lack the speed and visibility to support this.

Connect planning, people and platforms to deliver better service

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Build smarter tactical schedules in advance

Crown lets you create flexible, future-proof rotas based on skills, location, division and availability. You stay in control right up to the day of dispatch.

Bridge the gap between HR and operations

Crown connects your workforce data across HR, payroll, ERP, dispatch and finance systems. You get a real-time, bi-directional view of everything from availability to task allocation.

Scale effectively when incidents happen

Major disruptions demand flexibility. Crown helps you respond fast by pulling in resources based on role, skills and cost across your network.

Streamline field deployment and reduce contractor use

With more accurate scheduling and clearer visibility of in-house staff, you can rely less on temporary contractors and optimise internal resources.

Free up time with automated time and attendance

Our platform captures attendance data at a granular level, reducing payroll admin and supporting more accurate costing and reporting.

Run a leaner, faster and more productive operation

Reduces contractor reliance with better internal scheduling

Helps improve incident response times

Connects back office and field teams in real time

Reduces admin through system-wide integration

Gives managers full
visibility over field
workforce activity

FAQs

Can we schedule staff by skills, team or location?

Absolutely. You can build flexible schedules based on any combination of skills, departments or availability.

Can Crown support incident response and escalation planning?

Yes. You can rapidly redeploy staff across the business to respond to emergencies without delay.

Does Crown integrate with dispatch and HR systems?

Crown integrates with your existing HR, payroll, dispatch and finance tools to remove silos and duplication.

Will it help reduce contractor usage?

Yes. With better visibility of internal staff, you can plan more efficiently and rely less on temporary resources.

How does it support compliance and cost control?

With accurate time and attendance data feeding into finance systems, you get more control over overtime and operational spend.

What type of field teams is this suitable for?

Crown is ideal for engineering, repair, maintenance and infrastructure teams across water, gas, power and telecoms.

What support is available during rollout?

Our UK-based integration team supports every stage of implementation to ensure you go live on time and with confidence.

Ready to free your Utilities teams from manual admin so they can focus on keeping services running?

See how in a personalised demo.

Crown brings together everything you need to manage complex workforces efficiently and compliantly. Let us show you how we can transform your operations while keeping your people happy and your data accurate.

Explore the platform and see relevant features in action.
See how your HR data integrates with Crown.
There’s absolutely no commitment, just a chance to get your questions answered.

Highly rated workforce management platform

4.3 rated stars

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