Workforce management for Utilities
All utility suppliers require watertight scheduling and management of their engineers. Crown bridges the gap between your HR applications and daily dispatch system, enabling you to provide the best possible service for your customers while keeping costs low.
Enhance your field resource management
Crown makes it more efficient to plan, schedule and mobilise all your engineers.
Our workforce management system will quickly help you reduce reliance on contractors, make your processes more efficient and streamline your payroll.
Build stronger tactical schedules ahead of time
Intelligently manage the availability of employees as far in advance as needed - by skills, team, division or whatever criteria required. Our smart system makes schedules flexible up until the day of dispatch.
Achieve bi-directional control over all platforms
Utility suppliers need to process and share a huge amount of information - from the technical requirements of tasks to the skills needed to fulfil them. Crown binds together every platform you rely on for real-time visibility.
Respond better to major incidents
Crown scales up to meet the demands that major incidents present. We help you plan; from your immediate response to the moment the incident is resolved, allowing you to pull in resources based on skills, availability and cost from across the company.
Helping the utility industry create efficient workforces
The world of work is experiencing rapid change. How can businesses balance pressing productivity targets with their employees’ needs for greater flexibility.